Shipping policy

At Syvale, we're proud to serve customers across the United States with reliable and efficient shipping. Please read below for everything you need to know about how we ship your favorite fashion finds.

1. General Shipping Information
   We currently ship throughout the United States.
   Shipping options, costs, and delivery times may vary depending on your location and the size/weight of your order.
2. Processing Time
   Orders are typically processed within 2–3 business days (Monday to Friday), excluding weekends and holidays.
   During peak seasons or promotional events, processing times may be slightly longer. We'll keep you informed of any delays.
3. Shipping Rates
   Free Shipping – We offer free shipping on all orders, with no minimum purchase.
4. Estimated Delivery Times
   Here's what to expect once your order is processed:

• Processing Time: 2–3 business days (Monday to Friday)
• Transit Time: 4–9 business days (Monday to Friday)
• Total Delivery Time: 6–12 business days
• Order Cutoff Time: 6:00 PM
• Time Zone: (ET) Eastern Time

Please note: Delivery times are estimates and may be affected by carrier delays, customs processing, or extreme weather conditions. Due to the size of the United States, delivery times to more remote regions, such as Alaska and Hawaii, may be longer than average.
You can track your order at any time via ParcelPanel.

1. Shipping Restrictions
   We do not ship to PO Box addresses, military addresses (APO/FPO/DPO) or restricted areas. Certain items may be subject to shipping restrictions depending on U.S. federal or state regulations or carrier restrictions.
2. Failed Delivery or Returned Packages
   In the event of failed delivery attempts, incorrect address information or undelivered packages, orders may be returned to us. We will contact you if this occurs and arrange a new shipment, which may incur additional shipping costs.
3. Lost or Damaged Packages
   If your package is lost or damaged in transit, please contact us immediately by email at info@syvale.com or via our contact page. We will work with the carrier to investigate the problem and find a solution as soon as possible.
   For questions about returns related to lost or damaged items, please also see our Return & Refund Policy.
4. Shipping Policy Update
   We may update our shipping policy from time to time to meet Google Shopping Ads requirements or to improve our service. The latest version will always be available on this page.

Last updated: September 24, 2026

Contact Information

Store name: Syvale

Company name: Mazar Commerce

Company Address: Tooroplaan 20, Alkmaar, Noord-Holland, 1816 XA, Netherlands

Warehouse Address: 5879 W Park Street, Akron, OH 44303, United States

Company nr.: 93353324

Phone: +1 647 493 9240

Email: info@syvale.com

Monday to Friday | 9:00 AM – 5:00 PM ET

Weekends | 11:00 AM – 4:00 PM ET

If you have any questions regarding this Policy or your rights, please contact us via our Contact page.

We aim to respond to your inquiries within 24 hours.